INOVASI PELAYANAN KELAHIRAN TERPADU DIRUMAH SAKIT UMUM DAERAH SUMBAWA

Abstract

Integrated birth services are an innovation in making administration
population in health services. integrated birth services provide
services for making birth certificates, child identity cards and family cards with
service completion time is only 2 days. The research objective is to analyze
implementation of an integrated birth service policy and analyzing supporting factors
and barriers to innovation in integrated birth services. This type of research
descriptive with a cross sectional approach, with a research focus forming
standard operating procedures in integrated birth care innovations for
issuance of birth certificates, child identity cards and changing family cards for patients
who gave birth at the general hospital in the Sumbawa area,. The results showed
that the integrated birth service is an efficient and effective service
can be seen in terms of easy service process innovation and service method innovation
which is fast because every patient who is allowed to go home will immediately get it
new family card, child birth certificate and child's identity card for free.